The CargoTrans / DFS Way

  LOVES PEOPLE

• You invest in relationships and get to know people on a deeper level to understand what is important to them
• You love helping others
• You treat everyone better than they expect.
• You keep things fun. Smile a lot.

*Remember people will never forget the way you made them feel.

  AUTHENTIC & HUMBLE

• Be you. Be true to your own personality, values, and spirit, regardless of the pressure that you’re under to act otherwise.
• You are honest with yourself and with others, and you take responsibility for your mistakes. Blaming is lame.
• Your values, ideals, and actions align.
• You share credit, praise others freely, and sometimes even forgo the individual credit due to you to allow the team to celebrate a collective win.
• Shrink your ego. Don’t think less of yourself but think of yourself less.

  GETS STUFF DONE

• You work with a sense of urgency but pay attention to the details.
• You pitch in whenever necessary.
• You respond promptly and set expectations.
• You have a game plan, time is precious. Don’t waste it!
• You look for “how we can do it” rather than explaining why it can’t be done.
• You must be willing to get your hands dirty, hustle, and be politely persistent and scrappy when needed.
• You finish what you start.

  GROWTH-ORIENTED

• You are relentless about improvement and challenge yourself with big hairy audacious goals (BHAGs).
• You challenge others.
• You ask for and give feedback – it’s a gift!
• You embrace change and transform. What got us here is not the same as what will get us to the next level.
• You are flexible and open-minded. Don’t be satisfied with the status quo.
• You identify the work you love doing and ask for more of it.

  YOUR WORD IS YOUR BOND

• What you say matters.
• You honor commitments of all shapes and sizes.
• You do what you say you’re going to do. Exceptions should be rare, but when they occur, communicate in advance.
• You start from a place of trust and build from there. Don’t give anyone a reason to doubt you.