Supply Chain Control Tower Platform
Unified Visibility & Expert Customs Management
End-to-End Visibility
Track ocean, air, and ground freight in one view with predictive ETAs and milestone tracking.
Leverage your Control Tower
Stop managing your logistics through fragmented emails and spreadsheets. Gain real-time updates, proactive alerts, and a clear dashboard to track all your international shipments in one central tool.
Core Dashboard Features
Trade advisory
Optimizing global trade for your business through Captain’s Trade Advisory, integrated seamlessly into the dashboard for faster, smarter decisions.
Trade compliance software
Ensure Seamless Compliance Across Your Global Supply Chain.
Duty Drawback
Receive tax refunds on exports & imports with Captain’s Duty Drawback experts.
Customs brokerage
Deliver freshness with our experts. Our food and beverage logistics solutions maintain optimal conditions.
Customs clearance
Accelerate your customs clearance with Captain’s software
Customs duty software
Ensure the safe and efficient transport of cosmetics and chemicals, maintaining compliance with industry regulations.
Customs Compliance
Achieve full customs and product compliance with ease using Captain’s Trade Compliance software.
Supply Chain Visibility
Revolutionizing Supply Chain Operations with Captain’s real-time tracking and milestone updates directly on the dashboard for optimized decision-making.
Supply Chain Risk Visibility
Proactive, Predictive, and Visible — Every Step of the Way.
Tariff tracker
The ultimate solution for global tariff management.
Tariff calculator
Accurately calculate duties and tariffs for goods entering the United States.
Frequently asked questions
What is CargoTrans’ Customs Control Tower Platform?
The CargoTrans Customs Control Tower acts as a unified command center that provides importers with complete, real-time supervision of their customs operations by merging data, compliance, and execution. This centralized model allows for the proactive management of entries, duties, and risks, ensuring that exceptions are addressed before they become disruptions.
How does Captain technology work?
Captain is the digital engine that powers this Control Tower. Through real-time visibility, shipment milestones, centralized documentation, and dashboards, Captain provides the transparency and intelligence needed to make faster, proactive decisions. It transforms raw shipment and customs data into actionable insights—highlighting risks, exceptions, and opportunities before they impact your operations.
What are the benefits of a digital supply chain Control Tower Platform?
platform provides a unified command center that offers real-time tracking, proactive alerts, and comprehensive analytics across air, ocean, and land. By centralizing shipment milestones and customs data, it enables active risk management—such as monitoring detention and demurrage reminders—which reduces manual chaos, prevents costly delays, and improves overall operational efficiency.
How does the Captain dashboard provide visibility into my shipments and orders?
The platform centralizes all order and shipment data into one real-time dashboard, allowing you to track the exact location and status of your goods in transit. You can monitor purchase order statuses and receive instant updates on changes to important dates, ensuring your team stays informed without having to chase emails or log into multiple carrier systems.
How does the Customs Control Tower feature help manage trade compliance?
Unlike standard tracking tools, the Customs Control Tower provides high-level oversight of customs activity, including entry status, duties, and ISF filings. It brings together data and compliance execution so that risks and exceptions—like customs exams—are actively managed rather than reactively addressed, ensuring your imports and exports cross borders without unnecessary friction.
Can I use Captain to track shipments that were not booked through CargoTrans?
Yes. A unique advantage of the platform is that it provides multimodal visibility and customs status tracking even for freight that was not booked with CargoTrans. This allows you to consolidate your entire global supply chain data into a single source of truth, regardless of which freight forwarder is moving your cargo.
How does Captain streamline communication and document sharing?
The platform includes a centralized document repository where newly uploaded files are instantly accessible. Furthermore, you can communicate directly with the operations team within the platform, ensuring that all messages and critical paperwork are linked to the relevant shipment for full transparency and faster resolution of issues.
Does Captain offer advanced analytics for financial and environmental reporting?
Yes, the platform includes on-demand configurable reports that turn raw data into actionable intelligence. You can access international freight analytics, including total cost per freight unit, as well as CO2 emissions tracking to monitor and report on the environmental impact of your shipments..
A Leading Freight Forwarder and Supply Chain Partner for Domestic and International Transportation.
